Looking for help?

What is MortalBean coffee?

MortalBean is small-batch flavored coffee roasted fresh and built for bold flavor. We use light and medium roasts only—no burnt, bitter dark roasts. Strong coffee, loud flavor, zero nonsense.

Where are your beans from?

Our beans are sourced from Nicaragua, known for smooth body, balanced acidity, and flavors that hold up to bold roasting and flavoring.

Shelf Life & Storage

For best results, drink within 30–45 days of delivery.
Store in a cool, dry place with the bag sealed tight.
Do not refrigerate or freeze once opened.

Recommended Brewing Ratio

We recommend:

  • 1–2 tablespoons of coffee per 6 oz of water
    Adjust stronger or lighter based on how hard you want it to hit.

We are proud to say our ground coffee is:

  • 🌾🚫 Gluten Free | ✡️ Kosher | 🥚 Keto Friendly | 🌱 Vegan

Orders & Ordering

What payment options do you accept?

We accept all major credit and debit cards through Shopify’s secure checkout.

Can I order a gift card?

Yes. Digital gift cards are available and delivered by email.

Need to change or report an issue with an order?

Contact us as soon as possible. Once an order ships, changes may not be possible—but we’ll fix real issues fast.

Shipping & Delivery

Where do you ship?

We currently ship within the United States only.

When will my order ship?

We strive to ship all orders within 2 business days of being placed.

How can I track my order?

All orders ship via USPS. Tracking information will be emailed once your order ships.

How much is shipping?

$4 flat-rate standard shipping.
Free shipping automatically applies on orders over $30.

Returns, Refunds & Exchanges

What is your return policy?

We offer a 30-day, no-BS guarantee, with a few clear rules:

  • Coffee is a grocery item and cannot be physically returned

  • Refunds do not apply to orders over $40

  • Original packaging required

  • If more than 50% of the coffee has been used, no refund.

  • Abuse of the policy = no refund

If there’s a real issue, we’ll make it right.

Discount Codes

How does free shipping work?

Free shipping is automatically applied when your cart reaches $30 or more. No code needed.

Can I combine discount codes?

No. Discount codes cannot be combined.

Donations

Who do you donate to?

We donate a portion of every sale to the
Autism Society of Southern Arizona.